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ARO COVID Plan

a man riding a wave on a surfboard in the water

Our COVID plan

For the most part, our 2020 COVID plan worked well. In 2021 we will be tweaking our procedures a bit to create less wait time for our guests, while still working to minimized the risk of exposure for our guests and staff.

• We will to only take reservations for a private raft.

 At this point in time we are not comfortable mixing groups within a raft. Therefore your household, or a group you are comfortable with, will have a guided private raft.
 Online reservations are now available.  Our youth discounts of $10/youth on the Hudson and $8 on the Black, are only available at this time, by calling the office. If we are out please leave a message and we will get back to you shortly or at a time that you request.

 We have instituted a set of health and safety protocols

 To sanitize facilities and equipment
 to minimize contact between groups.

We have identified two critical areas to minimize the potential to spread COVID 19 among our guests and staff.  procedures to diminish contact and to maintain social distance between individuals from different groups*, and sanitary measures including disinfecting equipment and facilities

Procedures to diminish contagious contact:

  • Each raft will have only one group and a guide.
  • Distance will be maintained between groups at the base, put in, and on the river.
  • We will load the sanitized bus by groups, keeping an empty row of seats between groups.
  • Masks will be required on the bus. Masks can be stored in labeled bags for retrieval after the trip.
  • We will monitor employee health for fevers and respiratory symptoms, and if illness is suspected we will follow the CDC guidelines
  • If anyone in your group develops a fever or other symptoms of COVID, or is in contact with someone with COVID, please cancel or reschedule their trip
  • Guest’s temperature will be checked upon arrival

Sanitary Measures:

  • Our vehicles and rafts will be disinfected between uses.
  • Life jackets, wet suits, helmets, and paddles will be thoroughly disinfected.
  • All surfaces in our facility will be disinfected between uses, and regularly during use.
  • Hand washing and/or sanitizing stations will be available throughout the facility, on busses, and on rafts.

We ask that when you visit us you respect our procedures and policies for the safety of our guests and staff.

What is a “group?” : That is something YOU define. It could be your household, or multiple households consisting of extended family or friends in regular contact. It could be people that are part of a larger work group or organization that already interacts together on a regular basis, and is comfortable being in contact with one another. You define the groups and we work to keep them separate.

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